Terms of Use

1. About BrainScribe

BrainScribe is a clinical documentation platform for Australian healthcare practitioners. It is designed to help practitioners draft neuropsychological assessment reports more efficiently — by organising test scores, scale results, and clinical observations into structured draft text that the practitioner then reviews and signs off.

BrainScribe is a clinical documentation tool. It is not a diagnostic tool. It is not a medical device as defined under Australian law. It does not replace clinical judgement, clinical training, or the professional responsibilities of the treating or assessing practitioner.

2. Who may use BrainScribe

BrainScribe is available only to registered Australian healthcare practitioners — including psychologists, neuropsychologists, and other clinicians who are currently registered with the Australian Health Practitioner Regulation Agency (AHPRA) or an equivalent regulatory body.

By creating an account, you confirm that:

• You hold a current, valid registration with AHPRA or an applicable regulatory authority.
• You are using BrainScribe in your professional clinical capacity.
• You will maintain your registration for as long as you hold an active account.
• You will notify us promptly if your registration lapses, is suspended, or is subject to conditions that affect your ability to practise.

BrainScribe is not designed for, and must not be used by, patients, carers, or members of the general public. Outputs from the platform are clinical documentation and are not intended to be read directly by the people they describe.

3. Your account

When you register, you create a personal account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account.

Specifically, you agree to:

• Provide accurate information when registering and keep it up to date.
• Not share your login credentials with anyone else.
• Notify us immediately at terms@brainscribe.health if you suspect unauthorised access to your account.
• Use a strong password and take reasonable steps to protect access to your device.

We reserve the right to suspend or close accounts where we have reason to believe credentials are being shared, registration requirements are not met, or the account is being misused.

4. Acceptable use

You may use BrainScribe to:

• Draft neuropsychological and clinical assessment reports in the course of your professional practice.
• Enter, store, and retrieve clinical data for assessments you are personally conducting or supervising.
• Generate draft text for review, editing, and sign-off.

You must not:

• Share account access. Each account is for the individual named practitioner only. Multiple practitioners must each hold their own account.
• Use unreviewed outputs. You must not send, share, or act on any draft produced by BrainScribe without first reviewing it and satisfying yourself that it is accurate and clinically appropriate.
• Use the platform for non-clinical purposes — including research, training, or demonstration, without a separate written agreement with us.
• Attempt to circumvent any technical or access controls on the platform.
• Use the platform in a way that would breach your professional obligations under your registration, the Privacy Act 1988 (Cth), the Australian Privacy Principles, or any other applicable law.
• Input data about individuals in a way that is not connected to a genuine clinical assessment you are conducting.

5. Clinician responsibilities

This is the most important section of these terms.

You are the author of every report you produce using BrainScribe. The platform assists you in drafting — it does not practise, diagnose, or exercise clinical judgement on your behalf.

As the registered practitioner, you are responsible for:

• The accuracy of all data you enter into the platform.
• Reviewing every platform-drafted output before it is finalised or used in any way.
• Ensuring that every report you sign is accurate, clinically appropriate, and meets the standards of your profession and registration.
• Complying with your obligations under the AHPRA Code of Conduct and any applicable professional guidelines — including those of the Australian Psychological Society (APS) or your relevant professional body.
• Maintaining appropriate clinical records independently of BrainScribe.
• Obtaining any consents required under privacy law before entering patient data into the platform.

BrainScribe drafts reflect the data you input. If the input is incomplete, inaccurate, or missing context, the draft will be too. Review everything.

6. Our service

BrainScribe provides a cloud-based platform for clinical report drafting. We will make reasonable efforts to keep the platform available, secure, and up to date.

You should also know that:

• BrainScribe is currently in beta. Features may change, be removed, or behave differently as we develop the platform. We will communicate significant changes where we reasonably can.
• We may modify, suspend, or discontinue any feature with reasonable notice, except where urgent action is needed for security or legal reasons.
• We do not guarantee uninterrupted access. We will aim to minimise downtime and will communicate planned maintenance in advance.
• The platform is hosted in Australia. We use Australian cloud infrastructure and handle data under Australian law.

Nothing in these terms limits the non-excludable guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

7. Data and privacy

Your use of BrainScribe involves the collection and processing of personal and sensitive health information about your patients. We take this seriously.

Our full Privacy Policy explains in detail how we collect, use, store, and disclose information. The key points are:

• Patient data you enter is handled under the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).
• Health information is sensitive information under the APPs and is subject to higher protections.
• We do not use patient data to train AI models without your explicit consent.
• Data is stored on Australian infrastructure.
• We will notify you of any eligible data breach as required under the Notifiable Data Breaches scheme.

You remain the data controller for your patients' information. You are responsible for ensuring you have the appropriate authority to input that information into the platform.

8. Intellectual property

BrainScribe's IP. We own all rights in the BrainScribe platform — including the software, design, underlying models, prompting systems, and BrainScribe-authored content. You may use the platform as permitted under these terms, but nothing grants you any broader licence to our intellectual property.

Your content. You retain ownership of the clinical data you input and the reports you produce. By using the platform, you grant us a limited licence to process your data for the purpose of delivering the service to you. That licence does not extend to using your content for any other purpose without your permission.

Reports produced by BrainScribe, once reviewed and adopted by you, are your professional work product. You are responsible for them.

9. Limitation of liability

To the maximum extent permitted by law:

• BrainScribe is provided on an "as is" basis. We do not warrant that it will be error-free, uninterrupted, or suitable for any particular clinical purpose.
• We are not liable for any loss, harm, or liability arising from your reliance on an unreviewed draft, from errors in data you have entered, or from any clinical decision you make.
• Where liability cannot be excluded, we limit it to re-supplying the relevant service or, at our election, refunding the fees paid for that service in the relevant period.

BrainScribe is used by healthcare professionals. If a clinical error occurs, the professional responsibility rests with the clinician who reviewed and signed the report — not with the platform that assisted in drafting it.

10. Termination

You may close your account at any time by contacting us at terms@brainscribe.health. Before closing your account, you can export your data — see below.

We may suspend or terminate your account if you breach these terms, if your AHPRA registration lapses, or if we have reasonable grounds to believe continued access poses a risk to patient data or platform integrity. Where possible, we will give you reasonable notice before termination.

On termination:

• You may request an export of your clinical data (reports, inputs, and notes associated with your account) within 30 days of termination.
• We will retain data for the minimum period required by law and then delete it in accordance with our Privacy Policy.
• Clauses that by their nature should survive termination — including intellectual property, limitation of liability, and governing law — will continue to apply.

11. Governing law

These terms are governed by the laws of New South Wales, Australia. You and BrainScribe submit to the non-exclusive jurisdiction of the courts of New South Wales.

Nothing in this clause limits any right you may have under Commonwealth legislation, including the Australian Consumer Law.

12. Contact

Questions about these terms, your account, or your data? We're happy to talk.

BrainScribe
terms@brainscribe.health

For privacy-specific enquiries — including requests to access, correct, or delete personal information — please refer to our Privacy Policy for the appropriate contact process.

13. Changes to these terms

We may update these terms from time to time. When we make material changes — changes that affect your rights or obligations in a meaningful way — we will notify you by email and in the platform at least 14 days before the changes take effect.

Continued use of BrainScribe after the effective date of updated terms constitutes your acceptance of those terms. If you do not agree to the changes, you may close your account before they take effect.

The date at the top of this page reflects when these terms were last updated.